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Travelers on their way to Cancun are highly advised to be careful when choosing their transport of the airport. Recent reports and incidents emphasize the continuous tension between traditional taxi services and Rideshare app sections, such as Uber. Unfortunately, these collisions have sometimes caught tourists in the middle, leading to stressful arrivals. Official government agencies, including the Canadian governmenthave also noted that disputes can occur and that they can influence travelers.
Recent collisions cause concern
During the last week of May 2025, at least two worrying incidents at the International Airport of Cancun put a spotlight on these transport problems. In one case, a video showed widely shared on social media, an Uber driver who was harassed and blocked by people who are considered other transport operators. The Uber driver, filmed from his car, explained that men were standing in front of his vehicle and prevented him moving while they call their phones. Although it is unclear whether passengers were forced into this specific event, similar things have happened earlier.
Another recent incident, reported by The Cancun Suninvolved an American family. They were reportedly confronted with an attack and were visibly upset after their planned Uber ride was blocked from the airport and intimidated by a group of taxi drivers. This event, also recorded on video, shows how tourists can immediately experience the consequences of these disputes. Such confrontations can lead to delays and make a lot of worries for visitors who just try to reach their hotels.
Walk a kilometer to catch an uber
The high costs of some airport taxis lead to more tourists taking a long walk, sometimes over a kilometer, with their luggage to meet Uber drivers of airport ownership. Many do this to save money. For example, an official airport taxi to the hotel zone can quote $ 60 to $ 80 USD. By walking off-site, tourists hope to get a Uber for around $ 25 to $ 35 USD.
Even this difficult walk does not always mean a smooth ride. Travelers have reported that they are still confronted with intimidation and intimidation of those who try to protect the taxi interests, even when they are not away from the most important airport terminals. These encounters can contain verbal arguments and attempts to block their Uber vehicles.
Online Forums, such as Reddit, have accounts from travelers who share these frustrating experiences. A tourist described a “really terrible” first impression after their friends were reportedly $ 150 USD charged for a taxi from the hotel zone. When this group later opted for a Uber of $ 25 USD, they were reportedly confronted with intimidation of security staff and were forced to walk from the airport to meet their driver.
Insight into the Taxi and Uber friction
These problems are not new, with a documented history of tension Lapping back in Cancun for years And other tourist places in the state of Quintana Roo. Traditional taxi trade unions often claim that Rideshare companies such as Uber do not adhere to the same regulatory frameworks or contribute the same reimbursements as they do. Although Uber has protected the legal permission to operate in the area, its presence, especially with the busy airport and hotel zones, remains a considerably painful point.
This underlying disagreement often comes across in confrontations that can directly affect visitors. In fact, the severity of these disputes has the US government to give adviceSuch as one on January 23, 2023. This specific alert reminded American citizens that although app-based car actions are generally available and offer a safe alternative, earlier disputes between these services and local taxi trade unions have occasionally become violent, resulting in injuries to American citizens in some cases. This underlines how tourist experiences can unfortunately be marred by these current local conflicts.
What travelers should do
Given these current problems, tourists arriving in Cancun must be prepared.
- Book ahead: The strongest advice of travel experts and seasoned visitors is Book your airport transport for You leave the house. Many renowned private transfer companies and shared shuttle services, such as American transfers And Happy shuttleCan be booked online. This offers fixed prices, so you know the costs in advance and drivers usually meet you in the arrival hall, which ensures a smoother, safer start of your holiday. Pre-books helps you to prevent potential conflicts and overloads.
- Know your options: In addition to Rideshares, pay attention to authorized airport taxis and pre -booked shuttles. These can offer a more predictable experience.
- For a more budget -friendly choiceinvestigate the relative New ADO bus service From the airport directly to Plaza Fiesta in the hotel zone for around $ 7-8 USD, taking into account you need a short secondary transfer to your specific hotel.
- Stay calm: If you are in an unexpected argument, try to stay calm and prioritize your safety.
- Report problems: If you see or experience intimidation, report this to the airport protection or the police.
Although most visitors to Cancun have no problems with their arrival, these recent incidents show a specific challenge for those who choose Rideshare apps at the airport. Staying informed and planning ahead can ensure that your vacation starts well. Local authorities say they are working on solutions, but travelers must be careful for now.
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This article originally appeared on Traveloffpath.com
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